Terms of Service

Welcome to Kitty Playz! We are thrilled to have you as a customer. These Terms of Service ("Terms") outline the rules and regulations for the use of our website and services. By accessing or using Kitty Playz ("we," "us," or "our"), you agree to comply with these Terms.

1. Acceptance of Terms

By accessing or using our website at https://kittyplayz.com/, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or services.

2. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with an updated effective date. Please review these Terms periodically for any updates. Continued use of our website after any changes indicates your acceptance of the new terms.

3. Products and Pricing

  • Products: We offer various products related to toys and accessories for cats, which are sold through our dropshipping model. All product descriptions, prices, and availability are subject to change without notice.
  • Pricing: While we strive to provide accurate pricing, errors may occur. If an error is discovered, we will notify you of the correct price before processing your order. If you have already paid the incorrect price, you will receive a refund or be charged the correct price, depending on your preference.

4. Orders and Payments

  • Order Confirmation: When you place an order, you will receive an email confirming your purchase. This confirmation does not guarantee shipment.
  • Payment: We accept payments through [PayPal]. You must ensure that your payment information is correct and up to date.
  • Cancellation/Refunds: If you wish to cancel an order, please contact us at kittyplayzstore@gmail.com within 2 to 3 days after placing the order. Refunds are subject to our return and refund policy.

5. Shipping and Delivery

  • Shipping: Shipping times may vary depending on the supplier and destination. Shipping costs are calculated at checkout.
  • Delays: While we aim to provide timely deliveries, we cannot be held responsible for delays beyond our control, including but not limited to customs delays or issues with our suppliers.

6. Returns and Refunds

  • Return Policy: Our return policy lasts for [insert number of days, e.g., 30 days] from the date of purchase. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
  • Refunds: If your item is eligible for a return, we will provide a full refund (excluding shipping fees) after receiving and inspecting the returned product.

7. User Responsibilities

You agree not to misuse our website by engaging in any of the following actions:

  • Violating any applicable laws or regulations.
  • Impersonating any person or entity, or falsely claiming affiliation with any individual or organization.
  • Uploading or transmitting harmful materials such as viruses or malware.
  • Engaging in any activity that disrupts or harms the functionality of our website or services.

8. Limitation of Liability

To the fullest extent permitted by law, Kitty Playz will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products from our store.

9. Privacy Policy

We respect your privacy. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Intellectual Property

All content on our website, including logos, images, product descriptions, and text, are the intellectual property of Kitty Playz and may not be used without our prior consent.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [your country or state]. Any disputes shall be resolved in the appropriate courts of [location].

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: kittyplayzstore@gmail.com